Salesforce B2B Commerce Cloud
Salesforce B2B Commerce Cloud, commonly known as CloudCraze, is essentially a branch of Salesforce Commerce Cloud that helps businesses following the B2B marketing approach in recording, storing, tracking and analysing valuable data. It facilitates an array of e-commerce activities you undertake with your business customers.
This platform came into being when Salesforce acquired CloudCraze, a robust e-commerce tool for B2B transactions. The software is typically designed for businesses that deal with larger and more complex purchases. If your contact database is not big enough but your sales volume is high, Salesforce B2B services are ideal for your enterprise.
- Provision for authenticated sites with logins for every visitor
- Shopping carts having the capacity of holding thousands of Stock Keeping Units (SKUs) per order based on your requirements
- The option of 2-click orders for increasing the speed and ease of large and frequent orders
- Multiple custom themes for customer storefronts, giving a unique look and feel to each of your Accounts
- Enterprise e-commerce facilities
- The strong and efficient pricing engine
- Provision for personalized content management
- Seamless mobile customization
- Integrated infrastructure in sync with Salesforce CRM
- Multi-currency, multi-language and multi-site approach
- Multiple custom product catalogs sorted by your Accounts for dealing with exclusive products or a subset of your products
- Provision for negotiated or contract pricing that can be adopted by a specific Account or customer segment
- Provision for multiple delivery dates and delivery locations through complex shipping functionality
- Multiple payment types such as purchase order, Automated Clearing House (ACH), credit cards, etc.