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    Course Module & Course Content

    Module1: Introduction
    Introduction to cloud computing
    SaaS, PaaS, IaaS
    Introduction to Salesforce.com
    Platforms of Salesforce.com
    Environments of Salesforce.com
    Editions of Salesforce.com
    Multi Tenant Architecture
    MVC pattern
    Job Profiles in Salesforce.com
    Working with Salesforce.com Trailhead
    Registering with Salesforce.com
    Module 2: Configuration
    Apps, Tabs, S-Object, Fields, Relationships.
    Working with Classic and Lightning Interface.
    Working with custom components
    Principles of designing Salesforce.com projects
    Discussion of projects in Salesforce.com with the above principles
    Filtering Master Data through Validations Rules
    Designing Page layouts
    Designing Search Layouts
    Record Types
    Module 3: CRM
    Working with Standard components of Salesforce.com
    Industries – Clients- Communications, Financials, Health Care
    Vendors – Landscape of Applications
    Marketing, Sales, Call Centre, Chatter & Sites
    Campaigns, Leads, Accounts, Contacts, Opportunities, Products, Price Books, Quotes, Orders, Assets, Activities, Case, Solutions
    PaaS Components – CRM
    CRM as a Functional Domain
    Education, Hi – Tech, Manufacturing, Transport, Media & Entertainment, Human Resources.
    CRM Architecture on SFDC – Marketing Cloud, Sales Cloud & Service Cloud.
    Working with SFDC CRM
    More about Appexchange.com
    Web to Lead, Auto Response, Assignment Rules, Mail to Case, Campaign members, Account Territory Management
    AppExchange.com as a Solutions Bridge
    Module 4: Administration
    Data Migration – Import Wizard / Data Loader
    Schema Security / User Security
    Profiles Roles Queues Public Groups
    Security Management – Data Security
    Organization Security
    OWD, Sharing Rules ,Permission Sets
    Communication Templates
    Working with Workflows & Approval Process
    Working with Process Builder & Flows
    Reports and Dash Boards with Advanced features
    Chapter 1: Introducing ApexChapter 2: Apex Development ProcessChapter 3: Apex Quick Start
    What is Apex?What is the Apex Development Process?Writing First Apex Class
    How Does Apex Work?Create a Developer or Sandbox OrgCreate a Custom Object
    Developing Code in the CloudLearning ApexAdding an Apex Class
    What’s New?Writing Apex Using Development EnvAdd a Test Class
    Understanding Apex Core ConceptsWriting Tests 
    Chapter 4: Data Types & OperatorsChapter 5: Classes & ObjectsChapter 6: Collections
    Primitive Data TypesUnderstanding ClassesList
    Complex Data TypesApex Class DefinitionSet
    Expressions and OperatorsClass Variables / MethodsMap
    Chapter 7: Working with Data in ApexChapter 8: Execution Flow in ApexChapter 9: Interfaces in Apex
    DMLException HandlingBatch Apex
    SOQLAnnotationsSchedule Apex
    SOSLAssertionsStateful and Comparable
    Chapter 10: Working with Apex TriggersChapter 11: Working with Apex ControllersChapter 12: Working with Apex Web services – Integration
    Trigger syntaxStandard ControllersSOAP
    Trigger Context VariablesCustom ControllersREST
    Validations and AutomationsExtensionsBULK
    MODULE 1: VLOCITY INTRODUCTION & BASICS Introduction to Vlocity Basics of Vlocity
    MODULE 2: UNDERSTANDING JSON Jason structure Jason Array
    MODULE 3: SUCCESS COMMUNITY AND DEVELOPER ORG OVERVIEW Success Community Overview of Developer org
    MODULE 4: NAMING CONVENTIONS Understanding Naming Conventions Naming conventions for various Vlocity components
    MODULE 5: UNDERSTANDING CMT & HEALTH AND INSURANCE DOMAINS Understanding CMT domain Understanding Health domain Understanding Insurance domain
    MODULE 6: DATARAPTORS Mappings Extract Turbo Extract Transform Load Formulas Best Practices Use Cases
    MODULE 7: INTEGRATION PROCEDURES Uses Best Practices Blocks Frequently used Actions Use Cases Integrating with External Systems Set Values
    MODULE 8: OMNI SCRIPTS Frequently used Actions Display Actions Inputs Functions Use Cases Groups
    MODULE 9: VLOCITY CARDS & LAYOUTS BASICS Cards Overview Building Layouts Building Cards Card States and Flyouts Data Source to Cards and Layouts Vlocity Actions
    MODULE 10: VLOCITY INTERACTION LAUNCHER Vlocity Interaction Launcher
    MODULE 11: VLOCITY DATA MODEL FOR CMT Vlocity Data model for CMT
    MODULE 12: PRODUCT CONFIGURATION BASICS Basics of Product Configuration
    MODULE 13: ORDER MANAGEMENT Order Decomposition, Orchestrations
    Orchestration Plans
    Orchestration Items
    Orchestration Scenarios and Dependencies
    MODULE 14: TEMPLATES AND DOCUMENT TEMPLATES Templates and Document templates
    MODULE 15: VLOCITY ENTERPRISE PRODUCT CATALOG (EPC) Overview of Product Creation Product Specs and Bundles Understanding Attributes and Attribute Categories
    MODULE 16: VLOCITY CPQ Order Capture Pricing, promotions and Discounts Cart-based APIs and Digital Commerce APIs
    Topic Name
    Topics Covered
    Introduction to SFMC
    Roles and Permissions (User Roles and Email Studio Roles)
    Data Model – List Based data model and Contact based data model
    Subscriber Lists
    Properties of List based data model and Contact based data model
    Creation of lists in Email studio
    Data Extensions
    Creation of data extensions by working on a mini project on Creation of invoice for Amazon
    Uploaded a dummy data into the data extensions to create a invoice
    Introduction to email studio, Types of emails
    What is Subscriber key
    All subscriber List
    Subscriber Status
    Bounce mail management
    Can Spam Criterias
    creation of sender classification
    Creation of sender profile and Delivery profile
    Personalization String
    Designing an email using Personalization String
    Designing an email using Ampscript
    Process of sending email, tracking the same with Job ID
    Types of Lists: Publication Lists and Supression Lists
    Supression list
    Other types of data extensions like Filtered Data extension and Random Data extension
    A/B Testing
    Introduction to Mobile Studio
    Types of Mobile studio communications
    How SMS works
    Blackout Window
    Understanding about Keyword
    STOP Keywords
    Prerequisites to send SMS
    Contact Builder-Creation of contact based data model
    Building Mobile Invoice in Mobile Connect
    Introduction of Mobile Push
    Automation Studio Features
    Understanding of scheduled Automation
    Building an automation of Email Invoice and send the Test mail
    Understanding of Automation Studio Capabilities
    Data Management-Filteration and Segmentation
    Creation of Data Filters
    Creation of Segmentation
    Data Views
    I. Experience cloud basics
    Pre-requisite for setting up community cloud
    User Licenses
    Three different types of end users on an Experience Cloud Site
    1. Customers
    2. Partners
    3. Employees
    a. Builder
    b. Moderator
    c. Site Manager
    d. Admin
    Enable Community in our salesforce Org
    Two types of External Accounts
    * Enable Customer and Partner account
    * Create customer and parter user associated with a particular account
    * Person accounts can be created for self-registering guest user.
    Lightning components in the community
    * Features and functions of experience Builder
    * Features and functions of Contenet Management
    * Features and functions of Experience Site Moderation
    * Features and functions of Experience Site Content Admin and Dashboard
    II. Sharing Visibility and Licensing
    * User visibility is determined
    * Set site user visiility, portal user visibility and guest user visibility
    * Consideration related to settings user visibility in sites
    Object visibility
    * Object visibility is granted to user
    * Records of objects can be made visiable in the navigation Manu of a site
    * Tabs can be used in a salesforce Tabs+Visualfoce site to grant access to records of objects
    * Give guest uers of a site access to standard and custom objects
    Declarative sharing options that could be leveraged for an experince
    * Identify the various declarative options
    * Capabilities related to the sharing model based on the site license type
    * How to use sharing features such as sharing sets, sharing groups, super user acess and external account hierarchies
    * How to share records with guest users.
    Evaluate which external license types to use
    * Capabilities of the different licese types
    * Features included for each license type
    * What member and login based licensing are and when to use each one
    Describe roles for external users
    * How roles are created for customers and partner users
    * How to set the default number of customer and partner toles for experience cloud site
    * How to create custom site roles
    III. Branding, Personalization and content
    * How to customize an experience cloud
    * How to create Page Variations
    * How to assign specfic component to cudience
    Search Capabilities
    * Availability of the search capablities
    * Search capabilities available for salesfoce Tabs + Visualforce sites
    * Various native feature available for returning search result in Experience Cloud.
    * How Synonym groups can be used to returen relevant search result
    * The main features of federated search
    Implement Salesfoce CMS content into an Experince
    * Main features of Salesforce CMS
    * The use of CMS connect to connect a content management system
    * How to use personalized content from CMS
    * The capabilities of salesforce CDN for Digital Experience and how it can be used to minimize delays in loading webpage content
    Make articles visible or accessible in an experience
    * How knowledge articles can be made accessible
    * To set up Lightning knowledge to create a knowldege base of articles for an experience cloud site
    * How topic can be created and mapped to data categories.
    IV. Templates and Themes
    * Understand the available experience themes for a given template
    * Select the appropirate experience theme
    * Uses of different lightning experience cloud site templates
    V. User Creation and Authentication
    * How to manually provision site user
    * How to provisio site user in bulk
    * The process of self registration
    * How to setup just in time (JIT) provisioning
    * Setting up social login for an Experience cloud
    * How to brand an experience cloud site login page customize the login experience and specify a custom logout URL
    Grant users access to an experience
    * How profiles and permission set ca be used to manage
    * The use of API for site membership management
    VI. Adoption and Analytics
    Apply the setps to set up Experience dashboards and insights
    * The main features of experince cloud site dashboards
    * Apply Moderation features
    * Best practices for adoption and engagement.
    VII. Administration set up and configuration
    (PRM) Implementing channel sales Partnership Management
    * What is PRM
    * Process that can be used to implement channel sales
    * How to properly setup a PRM portal
    * Various advance PRM features that can be implemented for a PRM portal
    Capabilities of different experience deployment and migrations
    * Different options available for deploying experience cloud site
    * The metadata type associated with site development
    * High level process of deploying a site
    * Identify the typical artifacts associated with site project migration
    * Describe how to use change sets to migrate a site from sandbox to production
    Enable and activate an Experience
    Recommend and implement delegated external user administration
    Steps to build a public experience
    * Feature of a public experience could site
    * Guest user profile can be accessed to open us or limit access to an Experience site content
    * How to control public access for an EC site page
    Steps to Configure and setup topics
    * Configure topic to view
    * Set up data categories and Knowledge articles mapping
    * Automativally and Manually map topics to knowledge articles
    Apply tickting and service cloud capabilities for experience cloud
    The service cloud featurs and functionality which can be utilized in EC
    The use of web-to-case to allow customer to submit case in a customer service site
    Benefts of applying service cloud capabilities for EC
    VIII. Customization Consideration and Limitations
    *Understand the limitation that can affect an experience cloud site.
    1.Fundamentals of Web Technologies
    I. Basics of HTML
    II.Basics of CSS
    III.JavaScript for LWC
    2.Lightning Web Component Setup
    I.Setting of Developer Org
    II.Setting of VS Code
    III.Setting of Salesforce CLI
    IV.Setting of Project and Scracth Org
    3.Fundamentals of LWC
    I.Creating First Componet
    II.Creating App and Deployment
    III.Local Properties and Data Binding
    IV.Two Way Data Binding
    V.Track Properties
    VI.Getter Methods
    VII.Conditional Rendering
    VIII.Template Looping
    4.Lifecycle Hooks
    I.Mountng Phase
    II.Un Mounting Phase
    III.Error Phase
    5.LDS -Lightning Data Service
    II.Lightning- Record View -Form
    III.Lightning-Record -Edit-Form
    6.Using uiRecordApi
    I.Create Record
    II.Get Record
    III.Delete Record
    8. Invoking Apex methods
    I.Using @Wire
    II.Using Imperative
    9.Parent to Child Communication
    I.Parent to child communication using Primitive Data
    II.Parent to Child Communication using Non-Primitive Data
    III.Parent to child Communication action using simple Event
    IV.Calling child method in Parent
    10.Child to parent Communication
    I.Child to parent communication using Simple Event
    11.Show Toast Event Notification
    I.Success Message
    II.Error Message
    III.Information Message
    Iv.Warning Message
    12.Navigation Mixin
    13.Lightning Messaging Service
    I.Lightning Component to Component Communication
    II.Aura to LWC Communication
    Implementing 15 steps with respect to Industries
    Gathering Requirements
    Designing the Model
    Filtering of Data
    Designing the UI
    Batch Transactions
    Scheduled Transactions
    Integrated Transations
    Automations and Approvals
    Creating Users and Security
    Data Migration
    Automations and Approvals
    Business Intelligence